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For Your Business |
Frequently
Asked Questions
 Who
do I contact for air conditioning products and service?
What
do rating numbers mean?
What
is a SEER?
What
does HSPF stand for?
What
does AFUE stand for?
Should
outdoor units be covered in winter?
Should
a thermostat be set to "auto" or "on"?
Can
shrubs or flowers be planted around an outdoor unit?
If
an outdoor unit needs replacing, should the indoor unit
be replaced too?
How
do I know what size unit our house needs?
What
is the difference between a split system and a package
unit?
How
do I find a Rheem dealer?
Who do I contact for air conditioning
products and service?
For questions concerning new products, energy efficiency ratings, savings on
your utility bills, or repair or replacement services, call
your local Rheem dealer. He can answer all of your heating and cooling questions.
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What
do rating numbers mean?
The U.S. government requires an efficiency rating of all air conditioning and
heating equipment. The rating reflects the percentage of energy used efficiently,
with a high rating indicating high-efficiency. The next two topics address this
issue in greater detail.
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What
is a SEER?
There are special names for the efficiency ratings of various types of equipment.
Air conditioning equipment is rated by the Seasonal Energy Efficiency Rating,
or SEER. The higher the SEER rating, the more efficient the unit.
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What
does HSPF stand for?
There are special names for the efficiency ratings of varying types of equipment.
Heat pump equipment in the heating mode is rated by the Heating Seasonal Performance
Factor, or HSPF. The higher the HSPF rating, the more efficient the unit.
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What
does AFUE stand for?
There are special names for the efficiency ratings of various types of equipment.
Gas furnaces are rated according to their Annual Fuel Utilization Efficiency,
or AFUE. The higher the AFUE rating, the more efficient the unit.
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Should
outdoor units be covered in winter?
No. Rheem heat pumps operate year-round and should never be covered. Similarly,
air conditioners that operate seasonally are built to withstand an outdoor environment
and should not be covered.
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Should
a thermostat be set to "auto" or "on"?
Preferably auto. That way, the fan operates only when the temperature requires
it. This is the most used and the most efficient setting. However, there are
advantages to using the "on" setting. Air is constantly filtered through
the unit's air filter, and the constantly circulating air results in an even
temperature throughout the house.
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Can
shrubs or flowers be planted around an outdoor unit?
Yes. However, we recommend that plants be no closer than 18 inches to the unit.
This allows for plenty of room for air circulation in and out of the unit. Without
this room for air circulation, the unit could overheat, resulting in a premature
need for service.
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If
an outdoor unit needs replacing, should the indoor unit
be replaced too?
Yes. Rheem air conditioning and heating units are designed to operate as a complete,
matched system. The efficiency rating is based on the entire system. Replacing
the entire system ensures the system will be reliable and efficient.
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How
do I know what size unit our house needs?
Ask your Rheem dealer.
He will consider many factors before making a recommendation.
Factors like … size of the house, climate, the
number and type of windows installed, insulation, and
even the number of people living in the house.
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What
is the difference between a split system and a package
unit?
A split system uses indoor and outdoor components to provide a complete business
comfort system. A package unit or self-contained unit requires no external coils,
air handlers, or heating units.
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How
do I find a Rheem dealer?
Use the Dealer Locator page on this Web site
or refer to your telephone directory. Rheem dealers are located nationwide.
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